CANCELLATION, RETURN AND REFUND POLICIES

1. RESERVATIONS:

The reservation is confirmed once the corresponding payment or deposit has been received. Payment for the reservation implies acceptance of these policies.

2. CANCELLATIONS:

* If the client cancels in advance, they may request to reschedule their experience, subject to availability.

* Cancellations made with little notice may be subject to the retention of the deposit due to organizational and reservation costs.

* Client absence without prior notice does not entitle them to a refund.

3. RESCHEDULING:

In case of unforeseen circumstances, the client may request a date change by contacting ANDEAMOS 24 hours in advance. The new date will be subject to availability.

4. WEATHER AND SAFETY:

If ANDEAMOS determines that weather or safety conditions do not allow the activity to take place, the experience may be rescheduled for a new date, without penalty to the client.

5. RETURNS AND REFUNDS:

Refunds will be assessed based on the reason for cancellation and the booking conditions. When a refund is due, it will be issued via the same payment method or through a mechanism agreed upon with the customer.